Automated Patient Messaging and Reminders:

When an appointment is scheduled or updated in Spruce Health, GoHighLevel automatically sends personalized reminders and follow-up messages to patients via SMS or email. These communications include appointment details, preparation instructions, or post-visit care notes. Enhances patient engagement and reduces no-shows by ensuring timely communication.

​

Integration of Patient Communication Logs:

When patient interactions (e.g., messages or calls) are logged in Spruce Health, GoHighLevel automatically updates patient records and communication history. This integration allows healthcare providers to access comprehensive communication logs within GoHighLevel, facilitating better patient management and informed decision-making.

​

Automated Task Assignments for Patient Inquiries:

When a patient inquiry or message is received in Spruce Health, GoHighLevel generates tasks for the appropriate healthcare team member to address the inquiry. These tasks include context and priority levels, ensuring timely responses and improving patient satisfaction by streamlining the communication workflow.