Freshdesk
's Integration

Connector available

Via vendor API

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Customer Support

Customer support and ticketing software.

Unlock healthcare automation with
Freshdesk
integrations

Unlock healthcare automation with Keragon

Keragon enables you to connect the most popular software used in healthcare, in a HIPAA-compliant way and with no code required. Make your sensitive patient data interoperable and create healthcare automations to increase revenue & save time.

Keragon enables you to connect

Freshdesk

with the most popular software used in healthcare, in a HIPAA-compliant way and with no code required. Make your sensitive patient data interoperable and create healthcare automations to increase revenue & save time.

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100+ healthcare companies trust Keragon to build HIPAA-compliant healthcare automations in a secure way

Connect
Freshdesk
to 300+ software vendors

Connect to 300+ software vendors

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Caspio

Charm EMR

EHR

Formsort

Forms

ClickUp

Collaboration

Zendesk

Communication

Snowflake

Databases & Storage

Quickbooks

Finance & Accounting

MD Integrations

Care network

Google Calendar

Scheduling

Candidhealth

Payments & Billing

BambooHR

Google Workspace

Operations

Formstack Documents

Operations

BuildFire

Developer Tools

Okta

Developer Tools

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Join large healthcare enterprises using Keragon that are strict with HIPAA-compliance.

BAA on all plans

SOC2 Type II security

External Auditors

7-day data retention

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Freshdesk
integrations

Request an integration with
Freshdesk

Freshdesk is a cloud-based customer support software that offers multi-channel support (email, phone, chat, social media) and features like ticketing, a knowledge base, and automation tools to streamline customer service processes. By integrating Freshdesk with Keragon, healthcare organizations can automate routine inquiries and patient support workflows. For instance, patient appointment scheduling, follow-up reminders, and FAQs can be managed through Freshdesk's automated responses and ticket routing, reducing manual tasks for healthcare staff. This integration enables more efficient patient communication and service, allowing healthcare professionals to focus more on patient care and less on administrative tasks.

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Example workflow automation using Freshdesk and Keragon

Common automation use cases

Keragon is a powerful and flexible healthcare automation software that enables you to connect Freshdesk with all the other tools currently in use in your healthcare organization, in order to create streamlined automations for all your administrative and clinical needs.

Keragon is a powerful and flexible healthcare automation software that enables you to connect all the API-enabled software currently in use in your healthcare organization, in order to create streamlined automations for all your administrative and clinical needs.

Patient Acquisition

Appointment Scheduling

Data Syncing

Team Notifications

Patient Intake

Patient Triage

Patient Feedback

Insurance & Billing

Prior Authorizations

Labs & ePrescribing

Care Coordination

Analytics & Reporting

Actions & triggers

You can use Keragon's no-code visual workflow editor to create automations using any action and trigger available through Freshdesk's API.

Get ticket fields
Get contact
Get contact fields
Update contact
Create ticket
Get agents
Get contacts
Create contact
Get groups

If you can't find the action or trigger you are looking for, get in touch and we can easily add it for you.

Alternatively, if you already have access to Freshdesk's API documentation, you can use Keragon's universal HTTP connector and start working with Freshdesk's data on your own in minutes while leveraging Keragon's HIPAA-compliant automation infrastructure.

Connect Freshdesk to all your tools

Visit

Freshdesk

website

Connect with Freshdesk

Connect with
Freshdesk

Do you need an official connector?

We don't have an official connector yet, but we can build one for you if you have access to the API documentation & a test account.

Alternatively, if you already have working API access, you can use our universal HTTP connector and connect on your own in minutes while leveraging Keragon's HIPAA-compliant automation infrastructure.

Request an integration

Use Keragon with Freshdesk to instantly create healthcare automations

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Dedicated support

No coding required

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CUSTOMER testimonials

Real customers. Real value.

From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.

Keragon helps you grow your practice.

“Keragon has been an essential partner as we've grown our practice. The personalized support helped us get systems up and running quickly.”

Joey Young

President, Renew Hope and Healing

Keragon is a HIPAA-compliant alternative to Zapier.

“We used Zapier for many of our integrations, but when it came to working with protected health information we had to find a different solution. Keragon has filled that gap really well! Their team has been great to work with and super helpful in getting our integrations up and running!”

Mark Callahan

Head of Engineering, BreatheSuite

I'm not a developer. Keragon set me free!

“Thank you for your response. I started using the demo today; it worked so smoothly... I almost shed a tear. HIPAA Automations.... lovely!!!”

Christian Trujillo

Owner, Diabetes DME

Keragon improves your operational efficiency.

“We’re thrilled to share how Keragon is integral to the success of A Smile for Kids and the safety of our patients’ data. This is especially evident as different, internal ASK systems exchange HIPAA protected information. By using Keragon as a trusted integration platform, we have enhanced our operational efficiency and safeguarded patient data at the highest level!”

Christian Moller-Andersen

Executive Director, A Smile for Kids

Keragon will support you all the way.

“And THANK YOU so much for looking into our zip code issue! It worked! That was a simple fix and now we’re having no problems automating customer creation. I can’t thank you enough for the time and support - we’re absolutely thrilled with how our systems are operating with Keragon. It has truly been a game changer!”

Will McGabe

Director of Social Impact, Hungry Harvest

Keragon is like Zapier for your health care business - only WAY better

“Keragon's support is next level. They take the time to build the connectors and really think through everything with us in a considerate, professional way. We chose our 2.0 tech stack based on software that play nice with Keragon, and that was a really good idea. I feel excited because we now can constantly incrementally improve our operations, and Keragon is the behind the scenes driver of that growth!”

Kevin Bundy

CEO, Alive IV and Wellness

Very easy to use and powerful!

“Keragon is great, but the support is even better. Support is incredibly fast, and you can jump on screen shares for help when needed - this is unheard of. I would highly recommend Keragon for any healthcare organization, big or small, that is looking to connect their systems and automate their workflows using a very intuitive yet super powerful solution. ”

Lesley Van De Mortel

CEO, Lez Van De Mortel Ltd

HIPAA Compliant Zapier & More!

“I like how easy it is to build complex EMR integrations with Aesthetix CRM. Using the Keragon connectors, we have now integrated multiple EMRs, including ModMed. We are excited about the future of building HIPAA-compliant integrations for our customers with Keragon.”

Eric Dunn

CEO, Aesthetix CRM

Huge time saver

“We use a few different systems which leads to a lot of repeating the same steps in each platform. Keragon automated a lot of this for us. Now we can enter information in one place and it will update/add in every platform. The Keragon setup is not easy, but the support is great. I'd highly recommend to practices who use different platforms for patient care.”

Andrew Housholder

MD/Owner, The Morning Sickness Clinic

Fast Scaling Startup Nails Healthcare Automations

“Keragon successfully recreates a similar UI/UX and workflow to other top automation platforms like Zapier and IFTTT. The key difference is that it's one of the few that is HIPAA compliant across a wide range of tools. The team there has done a great job prioritizing the right features. As an automations consultant, I'm able to create the majority of the workflows I need, and find reasonable workarounds (such as using webhooks) to create the rest of them.”

Alvin Liang

Automations Specialist, Integrative NPS

Freshdesk's Integration

Unlock healthcare automation with Freshdesk integrations

Unlock healthcare automation with Keragon

100+ healthcare companies trust Keragon to build HIPAA-compliant healthcare automations in a secure way

Connect Freshdesk to 300+ software vendors

Connect to 300+ software vendors

Google Ads

Microsoft Outlook

OpenAI

IntakeQ / PracticeQ

Microsoft Excel

Spruce Health

Keap

Facebook Lead Ads

GoHighLevel

ModMed

Zoom

Slack

Salesforce

Twilio

Jotform

Google Sheets

Healthie

Gmail

Athenahealth

Anthropic (Claude)

Google Docs

AdvancedMD

Zenoti EMR

Square

Google Forms

RingCentral

Tebra (Kareo)

Practice EHR

Microsoft Teams

Hubspot

Elation

DrChrono

Calendly

Canvas Medical

Acuity Scheduling

ActiveCampaign

Typeform

Stripe

Shopify

Pipedrive

Docusign

Microsoft Office 365

Azure OpenAI Service

Fax.Plus

Microsoft Power Apps

Open Dental

Freshsales

Telzio

Linear

Dropbox Sign

Documo

Amazon S3

AgencyBloc

Braze

PatientNow

Facebook Conversions

Cerbo

Hint

Textline

OpenEMR

OpenPractice's OpenPM

Practice Better

Tellescope

Rupa Health

pVerify