Customer support and ticketing software.
Top healthcare companies trust Keragon to build HIPAA-compliant healthcare automations in a secure way
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Join large healthcare enterprises using Keragon that are strict with HIPAA-compliance.
BAA on all plans
SOC2 Type II security
External Auditors
7-day data retention
Freshdesk is a cloud-based customer support software that offers multi-channel support (email, phone, chat, social media) and features like ticketing, a knowledge base, and automation tools to streamline customer service processes. By integrating Freshdesk with Keragon, healthcare organizations can automate routine inquiries and patient support workflows. For instance, patient appointment scheduling, follow-up reminders, and FAQs can be managed through Freshdesk's automated responses and ticket routing, reducing manual tasks for healthcare staff. This integration enables more efficient patient communication and service, allowing healthcare professionals to focus more on patient care and less on administrative tasks.
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Patient Acquisition
Appointment Scheduling
Data Syncing
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Team Notifications
Patient Intake
Patient Triage
Patient Feedback
Insurance & Billing
Prior Authorizations
Labs & ePrescribing
Care Coordination
Analytics & Reporting
We don't have an official connector yet, but we can build one for you if you have access to the API documentation & a test account.
Alternatively, if you already have working API access, you can use our universal HTTP connector and connect on your own in minutes while leveraging Keragon's HIPAA-compliant automation infrastructure.
Alternatively, if you already have working API access, you can use our universal HTTP connector and connect on your own in minutes while leveraging Keragon's HIPAA-compliant automation infrastructure.
Risk-free trial account
Dedicated support
No coding required
Cancel anytime
Customer testimonials
Real customers.
Real value.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.
Keragon helps you grow your practice.
“Keragon has been an essential partner as we've grown our practice. The personalized support helped us get systems up and running quickly.”
Joey Young
President, Renew Hope and Healing
Keragon is a HIPAA-compliant alternative to Zapier.
“We used Zapier for many of our integrations, but when it came to working with protected health information we had to find a different solution. Keragon has filled that gap really well! Their team has been great to work with and super helpful in getting our integrations up and running!”
Mark Callahan
Head of Engineering, BreatheSuite
I'm not a developer. Keragon set me free!
“Thank you for your response. I started using the demo today; it worked so smoothly... I almost shed a tear. HIPAA Automations.... lovely!!!”
Christian Trujillo
Owner, Diabetes DME
Keragon improves your operational efficiency.
“We’re thrilled to share how Keragon is integral to the success of A Smile for Kids and the safety of our patients’ data. This is especially evident as different, internal ASK systems exchange HIPAA protected information. By using Keragon as a trusted integration platform, we have enhanced our operational efficiency and safeguarded patient data at the highest level!”
Christian Moller-Andersen
Executive Director, A Smile for Kids
Keragon will support you all the way.
“And THANK YOU so much for looking into our zip code issue! It worked! That was a simple fix and now we’re having no problems automating customer creation. I can’t thank you enough for the time and support - we’re absolutely thrilled with how our systems are operating with Keragon. It has truly been a game changer!”
Will McGabe
Director of Social Impact, Hungry Harvest
Keragon is like Zapier for your health care business - only WAY better
“Keragon's support is next level. They take the time to build the connectors and really think through everything with us in a considerate, professional way. We chose our 2.0 tech stack based on software that play nice with Keragon, and that was a really good idea. I feel excited because we now can constantly incrementally improve our operations, and Keragon is the behind the scenes driver of that growth!”
Kevin Bundy
CEO, Alive IV and Wellness
Very easy to use and powerful!
“Keragon is great, but the support is even better. Support is incredibly fast, and you can jump on screen shares for help when needed - this is unheard of. I would highly recommend Keragon for any healthcare organization, big or small, that is looking to connect their systems and automate their workflows using a very intuitive yet super powerful solution. ”
Lesley Van De Mortel
CEO, Lez Van De Mortel Ltd
HIPAA Compliant Zapier & More!
“I like how easy it is to build complex EMR integrations with Aesthetix CRM. Using the Keragon connectors, we have now integrated multiple EMRs, including ModMed. We are excited about the future of building HIPAA-compliant integrations for our customers with Keragon.”
Eric Dunn
CEO, Aesthetix CRM
Huge time saver
“We use a few different systems which leads to a lot of repeating the same steps in each platform. Keragon automated a lot of this for us. Now we can enter information in one place and it will update/add in every platform. The Keragon setup is not easy, but the support is great. I'd highly recommend to practices who use different platforms for patient care.”
Andrew Housholder
MD/Owner, The Morning Sickness Clinic
Fast Scaling Startup Nails Healthcare Automations
“Keragon successfully recreates a similar UI/UX and workflow to other top automation platforms like Zapier and IFTTT. The key difference is that it's one of the few that is HIPAA compliant across a wide range of tools. The team there has done a great job prioritizing the right features. As an automations consultant, I'm able to create the majority of the workflows I need, and find reasonable workarounds (such as using webhooks) to create the rest of them.”
Alvin Liang
Automations Specialist, Integrative NPS
