Patient Onboarding and Lead Nurturing:
When a new patient books an appointment in Zenoti, their information syncs with Keap to create or update a contact record. Keap triggers an automated onboarding sequence with welcome emails, health tips, or reminders about upcoming services. Enhances the patient experience by providing personalized communication and keeps patients engaged from the start.
Automated Appointment Reminders and Follow-Ups:
Zenoti schedules appointments, and Keap sends automated reminders via email or SMS. After the appointment, Keap triggers a follow-up message with care instructions or booking links for future services. Reduces no-shows and improves patient retention by ensuring timely communication before and after appointments.
Automated Feedback Collection and Loyalty Programs:
Once an appointment is completed in Zenoti, Keap sends an automated request for feedback or reviews. Patients who leave positive feedback are automatically enrolled in loyalty programs or receive exclusive offers for future services. Encourages patient feedback, builds loyalty, and increases repeat visits with automated rewards and incentives.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.