Automated Patient Communication and Follow-Ups:
When a patient appointment is completed in WebPT, HubSpot automatically sends follow-up emails or messages to the patient. These communications can include post-visit surveys, care instructions, or reminders for future appointments. This automation helps maintain patient engagement, improves satisfaction, and ensures adherence to care plans.
Lead Management and Conversion Tracking:
When a new patient inquiry is entered into WebPT, HubSpot automatically tracks and manages the lead journey. It assigns tasks to the sales or administrative team to follow up with the patient, schedules consultations, and updates lead status. This process optimizes lead conversion rates and ensures potential patients receive timely and personalized attention.
Patient Onboarding and Education:
When a new patient is registered in WebPT, HubSpot triggers a series of onboarding emails and educational content. These communications provide patients with necessary information about their treatment plan, introduce them to their care team, and offer resources for managing their health. This automation enhances the onboarding experience and empowers patients with knowledge about their care.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.