Automated Appointment Scheduling and Zoom Link Generation:

When a patient books a virtual appointment in Tebra, a Zoom meeting link is automatically generated and sent to the patient via email or SMS. The meeting link is also added to the patient’s Tebra profile and calendar, ensuring easy access for both staff and patients. Reduces manual work by automating Zoom meeting creation and notifications. Improves the patient experience by ensuring seamless access to telehealth appointments.

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Automated Appointment Reminders with Zoom Links:

A day or a few hours before the scheduled virtual visit, Tebra triggers automated reminders (via email or SMS) containing the Zoom link. If a patient cancels or reschedules, the Zoom meeting is automatically updated or canceled, and new reminders are sent with the updated link. Reduces no-show rates by keeping patients informed and ready for their virtual appointments. Improves operational efficiency by ensuring updated links are sent automatically.

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Post-Visit Follow-Up and Documentation Sync:

After a Zoom telehealth session, Tebra triggers automated follow-ups, such as sending surveys, post-visit instructions, or scheduling follow-up appointments. Documentation or notes from the virtual visit can be automatically uploaded to Tebra, ensuring patient records are complete. Enhances patient care continuity with automated follow-ups and instructions. Reduces administrative workload by streamlining documentation and scheduling follow-ups.