Automated Task Creation for Patient Follow-Ups:

When a patient communication is completed in Spruce Health, Microsoft Teams automatically generates follow-up tasks (e.g., sending care instructions or scheduling the next appointment). These tasks are assigned to the appropriate healthcare provider or team member, with due dates and reminders. Ensures no follow-up actions are missed, improving patient care continuity and satisfaction.

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Patient Communication and Collaboration:

When new patient messages or inquiries are received in Spruce Health, Microsoft Teams posts a notification in a designated channel. This allows the healthcare team to collaborate in real-time, ensuring timely responses to patient needs and questions. Enhances team communication and patient engagement by centralizing communication efforts.

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Internal Notifications and Workflow Management:

If a patient form is not completed or an appointment is missed in Spruce Health, Microsoft Teams creates a notification to alert relevant team members to follow up. Microsoft Teams tracks task completion, ensuring outstanding items are addressed promptly. Improves operational efficiency by keeping the team informed and ensuring timely interventions for missed tasks or appointments.