Automated Task Creation for Patient Follow-Ups:  

When a message or appointment is completed in Spruce Health, HubSpot automatically generates follow-up tasks (e.g., sending appointment summaries or scheduling the next consultation). These tasks are assigned to the appropriate healthcare provider or team member, with due dates and reminders. Ensures no follow-up actions are missed, enhancing patient care continuity and satisfaction.

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Automated Patient Communication Workflows:  

When a patient's status is updated in Spruce Health, HubSpot triggers automated communication workflows, such as sending personalized emails or text messages to patients. This ensures patients receive timely updates, appointment reminders, or health tips, improving patient engagement and reducing no-show rates.

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Internal Notifications for Urgent Patient Needs:  

If an urgent message or critical lab result is received in Spruce Health, HubSpot creates a notification task to alert the relevant team members. This ensures that urgent patient needs are prioritized and addressed promptly, improving response times and patient outcomes.