Automated Patient Communication Management:

When a new message or inquiry is received in Gmail from a patient, Spruce Health automatically creates a communication thread. This ensures all patient interactions are centralized, allowing for streamlined responses and follow-up actions. Improves communication efficiency and ensures timely responses to patient needs, enhancing patient satisfaction and trust.

​

Appointment Scheduling and Confirmation:

When an appointment request is received via Gmail, Spruce Health automatically generates a scheduling task. The system can send appointment confirmations and reminders to patients, reducing the likelihood of missed appointments. Enhances operational efficiency and ensures patients are well-informed about their upcoming appointments.

​

Patient Record Updates and Documentation:

When new patient information or updates are received through Gmail, Spruce Health automatically logs these details into the patient's records. This ensures all patient data is up-to-date and easily accessible, improving the accuracy of patient records and facilitating better-informed care decisions.