Automated Insurance Verification Notifications:  

When a patient appointment is scheduled, pVerify automatically verifies insurance eligibility and sends the verification result to a designated Microsoft Teams channel. This ensures that the administrative team is promptly notified of any issues, allowing them to address potential insurance coverage problems before the patient arrives, thereby enhancing operational efficiency and patient satisfaction.

​

Real-Time Patient Eligibility Updates:  

As patient insurance information is updated in pVerify, real-time notifications are sent to the appropriate Microsoft Teams channel. This automation keeps the healthcare team informed of any changes in patient coverage, enabling them to make necessary adjustments to billing and care plans without delay, ensuring accurate and timely patient management.

​

Automated Task Alerts for Coverage Denials:  

When pVerify detects insurance coverage denials, an automated task alert is created in Microsoft Teams for the billing department. This task includes details of the denial, allowing the team to quickly initiate follow-up actions such as contacting the insurer or patient. This process minimizes revenue loss and enhances the efficiency of the billing workflow.