Real-Time Appointment Sync with Outlook Calendar:
When a client books, reschedules, or cancels an appointment in Practice Better, the details sync automatically with the practitioner’s Outlook calendar. Changes in the Outlook calendar (e.g., blocked availability) reflect in Practice Better to avoid scheduling conflicts. Keeps both practitioners and clients aligned with up-to-date schedules, reducing administrative workload and preventing double-bookings.
Automated Email Reminders and Follow-Ups:
When an appointment is booked in Practice Better, Outlook sends automated email reminders to clients before the session. After the session, follow-up emails are triggered, providing clients with session summaries, care instructions, or links to book future appointments. Improves client engagement by keeping them informed and ensures continuity of care with timely follow-up communication.
Task Management and Internal Notifications:
Tasks such as session note completion, client follow-ups, or form reviews are created in Practice Better and automatically sent as reminders to practitioners via Outlook. Time-sensitive notifications (e.g., missed appointments or new client inquiries) are delivered through Outlook to ensure prompt attention. Enhances operational efficiency by helping practitioners manage their workload and ensures no critical tasks are missed.