Automated Client Onboarding and Nurturing Sequences:
When a new client is added to Practice Better, their details sync with ActiveCampaign to create or update a contact. ActiveCampaign triggers personalized welcome emails, onboarding instructions, and educational content via an automated sequence. Improves the onboarding experience by engaging clients from the start, setting expectations, and building strong relationships.
Appointment-Based Campaigns and Reminders:
When an appointment is booked in Practice Better, ActiveCampaign sends automated reminders via email or SMS before the session. After the appointment, clients receive follow-up messages with care instructions, surveys, or booking links for their next session. Reduces no-shows, increases client engagement, and ensures continuous communication throughout the client’s journey.
Goal Tracking and Re-Engagement Campaigns:
If a client hasn’t booked a session or engaged in a certain period, Practice Better triggers a re-engagement campaign through ActiveCampaign. The campaign can include special offers, wellness tips, or goal-tracking reminders to encourage them to book their next session. Keeps clients engaged, promotes loyalty, and improves retention by encouraging them to stay on track with their wellness goals.