Automated Appointment Confirmation and Reminders:

When an appointment is scheduled in OpenPractice, Gmail automatically sends confirmation emails and reminder notifications to patients. These emails can include details like time, location, and any preparation instructions. This automation reduces no-show rates and ensures patients are well-informed about their upcoming healthcare visits.

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Patient Inquiry and Response Management:

When a patient sends an inquiry email to a designated Gmail account, OpenPractice creates a task to respond to the query. The task is assigned to the appropriate team member, with a priority level and due date. This ensures that patient inquiries are addressed promptly, enhancing patient satisfaction and streamlining communication.

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Billing and Payment Notifications:

When a billing event occurs or a payment is due in OpenPractice, Gmail sends automated notifications to patients. These emails include billing details, payment options, and deadlines. Automating these communications helps ensure timely payments, reduces administrative workload, and improves financial management in the practice.