Automated Appointment Reminders and Confirmations:
When an appointment is scheduled in OpenDental, Slack sends automated reminders and confirmation requests to patients. Notifications are sent to relevant team members to confirm patient responses and prepare for upcoming appointments. This reduces no-shows and improves practice efficiency by ensuring patients are informed and ready for their visits.
Real-time Patient Check-in Alerts:
When a patient checks in via OpenDental, Slack automatically notifies the dental team in real-time. This allows the team to prepare promptly for the patient's visit, enhancing patient flow and minimizing waiting times. Ensures a seamless check-in process and improves the patient experience by keeping the team informed and ready to provide care.
Automated Billing and Payment Notifications:
Once a treatment is completed and billed in OpenDental, Slack sends a notification to the billing department and the patient. This prompt notification ensures that billing processes are initiated without delay, reducing billing cycles and improving cash flow. Enhances financial operations by ensuring timely communication between the dental practice and patients regarding billing matters.
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