Automated Appointment Scheduling and Reminders:  

When an appointment is booked or updated in OpenDental, Microsoft Outlook automatically schedules the event and sends reminders to both patients and practitioners. This ensures that appointments are accurately recorded across platforms, reduces no-shows, and enhances patient attendance through timely reminders.

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Email Communication for Treatment Plans and Follow-Ups:  

Upon finalizing treatment plans in OpenDental, Microsoft Outlook automatically drafts and sends personalized emails to patients, detailing their treatment plans and necessary follow-up actions. This ensures clear communication, helps patients stay informed about their care, and supports ongoing patient engagement.

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Task Management for Patient Records and Billing:  

When patient records are updated or billing actions are required in OpenDental, Microsoft Outlook generates tasks or calendar events for the administrative team. These tasks include deadlines and reminders to ensure that records are up-to-date and billing processes are completed promptly, improving efficiency and accuracy in administrative workflows.