Automated Appointment Reminders and Follow-Ups:
When an appointment is scheduled or updated in OpenDental, HubSpot automatically sends reminders and follow-up emails or texts to patients. These communications include appointment details, preparation instructions, and post-appointment feedback requests. Enhances patient engagement and reduces no-show rates by ensuring timely communication.
Patient Onboarding and Data Collection:
When a new patient is added in OpenDental, HubSpot triggers automated workflows to send onboarding emails, including links to fill out necessary medical and insurance forms. Patient information is collected and stored efficiently, streamlining the onboarding process and improving data accuracy for better patient care.
Customized Patient Communication Campaigns:
When specific patient criteria are met in OpenDental (e.g., overdue for a cleaning or eligible for a special offer), HubSpot initiates targeted email campaigns. These campaigns are personalized based on patient data, encouraging timely action and improving patient retention. Increases patient engagement through tailored communication strategies.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.