Automated Appointment Reminders and Follow-Ups:
When an appointment is scheduled in OpenDental, ActiveCampaign automatically sends reminder emails or text messages to patients. After the appointment, follow-up messages (e.g., feedback requests or care instructions) are sent. This automation reduces no-shows and ensures patients are informed and engaged with their care.
Patient Re-engagement Campaigns:
If a patient hasn't scheduled an appointment in a specified time frame, ActiveCampaign triggers a re-engagement email campaign based on OpenDental data. These personalized messages encourage the patient to book their next appointment, helping to maintain patient retention and continuity of care.
Automated New Patient Onboarding:
When a new patient record is created in OpenDental, ActiveCampaign initiates a welcome email sequence. This sequence includes important information about the practice, first visit preparation, and any necessary forms to complete. This ensures a smooth onboarding process and enhances the patient experience from the start.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.