Automated Patient Communication and Follow-Up Emails:
When a patient’s appointment is confirmed, completed, or requires a follow-up (e.g., after a visit or for lab results), Elation can automatically trigger personalized email templates via Gmail. These can include appointment reminders, follow-up care instructions, or requests for additional information. Ensures timely communication with patients, reduces manual effort in sending routine emails, and improves patient engagement by providing relevant information promptly.
Automated Appointment Confirmation and Reminders:
After a patient schedules an appointment through Elation, an automated email is sent via Gmail to confirm the appointment details. Reminders can be automatically sent before the appointment to ensure patients are prepared, reducing no-shows. Improves patient communication by automating appointment confirmation and reminders, ensuring patients are informed and reducing the burden on administrative staff.
Automated Email Notifications for Critical Updates:
Elation can automatically trigger email notifications via Gmail for critical events, such as abnormal lab results, urgent follow-ups, or patient admission updates. These emails can be sent to the provider, care team, or the patient themselves, depending on the urgency of the update. Ensures critical healthcare updates are communicated quickly and efficiently, improving response times and facilitating timely care interventions.