Automated Appointment Syncing:

Appointments scheduled through Acuity are automatically synced with DrChrono’s calendar and patient records, including patient details and visit type. This automation removes the need for manual entry of appointment data, ensuring that schedules in DrChrono are always up to date, preventing double bookings, and reducing administrative workload.

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New Patient Record Creation:

When a new patient books an appointment via Acuity, the system can automatically create a patient profile in DrChrono, including any relevant information collected during booking (such as contact details, insurance information, and reason for visit). This workflow speeds up the intake process by having all necessary patient information ready in DrChrono without any manual input, improving accuracy and saving time for both staff and patients.

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Automated Pre-Appointment Reminders and Follow-Ups:

After an appointment is booked via Acuity, automated pre-appointment reminders and post-visit follow-ups can be triggered through DrChrono’s messaging system. This helps reduce no-show rates with timely reminders and ensures that patients receive necessary follow-up instructions or surveys after their visit, leading to better patient engagement and adherence to care plans.