Automated Appointment Notifications:

When a new appointment is booked or updated in Cliniko, an automatic notification is sent to a designated Slack channel. This keeps the team informed in real-time about upcoming sessions, reducing the chances of double-booking or missed appointments and ensuring smooth coordination among staff members.

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Task Assignment for Patient Documentation:

Upon completion of a patient appointment in Cliniko, a task is automatically created in Slack to remind practitioners to update patient records or complete documentation. This task is assigned to the relevant team member with a due date, ensuring that all patient information is up-to-date and compliant with healthcare regulations.

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Alert for Cancellations or No-Shows:

When an appointment is canceled or a patient does not show up, a notification is sent to a specific Slack channel. This enables the team to quickly respond by reaching out to the patient for rescheduling or to fill the vacant slot, enhancing clinic efficiency and optimizing appointment schedules.