Automated Appointment Reminders and Confirmations:
When an appointment is scheduled in Cliniko, GoHighLevel automatically sends reminder and confirmation messages to clients via SMS or email. These reminders help reduce no-show rates by ensuring that clients are aware of their upcoming appointments. This automation enhances client communication and helps maintain a consistent appointment schedule.
Client Follow-Up and Feedback Requests:
After a client’s appointment is completed in Cliniko, GoHighLevel automatically sends follow-up messages requesting feedback or satisfaction surveys. This helps gather valuable client insights and improve service quality. It ensures continuous client engagement and satisfaction by actively seeking their opinions and addressing any concerns.
Automated Invoice and Payment Processing:
When an appointment is marked as completed in Cliniko, GoHighLevel triggers the generation and sending of invoices to clients. This includes automated payment reminders and processing options, streamlining the billing process. It ensures timely payments and reduces the administrative burden on healthcare providers, improving financial management.