Automated Appointment Confirmation and Reminders:
When an appointment is booked in Cliniko, Gmail automatically sends an email confirmation to the client with the appointment details. Additionally, reminder emails are scheduled to be sent at predetermined intervals (e.g., 24 hours before the appointment) to reduce no-shows and ensure clients are well-informed.
Client Intake Form Automation:
When a new client is added in Cliniko, Gmail sends an automated email containing a link to the client intake form. This ensures that all necessary information is collected before the first appointment, streamlining the onboarding process and preparing practitioners with essential client data in advance.
Follow-Up and Feedback Requests:
Post-appointment, Gmail sends an automated follow-up email to the client, thanking them for their visit and requesting feedback through a survey link. This helps gather client feedback efficiently, allowing for continuous improvement in service quality and client satisfaction.