Automated Appointment Confirmation and Reminders:

When a new appointment is booked in Cliniko, ActiveCampaign automatically sends confirmation emails and reminder messages to clients. These communications include appointment details and any necessary preparation instructions. Enhances client engagement by reducing no-show rates and ensuring clients are informed and prepared for their appointments.

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Client Onboarding and Welcome Sequence:

When a new client is added to Cliniko, ActiveCampaign triggers an onboarding email sequence. This sequence introduces the client to the practice, outlines services, and provides essential information such as intake forms or initial consultation details. Improves client experience by ensuring a smooth and informative onboarding process.

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Follow-Up and Feedback Requests:

After a client's appointment is marked complete in Cliniko, ActiveCampaign sends an automated follow-up email requesting feedback or a satisfaction survey. This automation helps gather valuable client insights, identify areas for improvement, and demonstrate the practice's commitment to high-quality care.