Automated Appointment Reminders and Confirmations:
When an appointment is scheduled in Cerbo, Twilio automatically sends SMS reminders and confirmation requests to patients. This reduces no-show rates and ensures patients are informed about their upcoming visits, enhancing overall appointment adherence and patient satisfaction.
Prescription Refill Notifications:
When a patient's prescription is due for a refill, Cerbo triggers Twilio to send automated SMS notifications to remind patients to request their refills. This helps maintain medication adherence, ensuring patients continue their treatment without interruptions.
Patient Feedback and Satisfaction Surveys:
After an appointment is completed in Cerbo, Twilio sends an SMS survey to gather patient feedback on their experience. This automation allows healthcare providers to collect valuable insights and improve service quality, fostering increased patient engagement and loyalty.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.