Appointment Reminder and Confirmation Messaging:
When an appointment is scheduled in AdvancedMD, Twilio automatically sends an SMS reminder to the patient. The message includes appointment details and a confirmation request. Patients can confirm or reschedule via text, and responses are updated in AdvancedMD. This automation reduces no-show rates and enhances patient engagement by ensuring they are reminded and can easily manage their appointments.
Prescription Refill Alerts:
When a patient's prescription is due for a refill in AdvancedMD, Twilio sends an automated SMS alert to the patient. The message prompts the patient to request a refill or schedule a consultation if needed. This ensures patients do not miss refills, enhancing medication adherence and overall health outcomes.
Billing and Payment Notifications:
When a bill is generated in AdvancedMD, Twilio sends an SMS notification to the patient with payment details and a link to pay online. This automation helps in timely payments and reduces administrative overhead by providing an easy and immediate way for patients to manage their healthcare expenses.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.