Keragon’s partnership with Spruce Health brings secure communication and advanced automation together to help healthcare providers streamline operations and enhance patient care. With over a dozen Keragon customers already leveraging this integration, the official Spruce Health connector has moved out of beta and is ready to help healthcare practices improve their operational efficiency!
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What is Spruce Health?

Spruce Health is a cutting-edge, HIPAA-compliant communication platform designed for modern healthcare practices. It offers secure messaging, telehealth capabilities, and call management tools, enabling providers to connect seamlessly with patients and colleagues while maintaining compliance.
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Why integrate Spruce Health with Keragon?

With over 40,000 healthcare professionals relying on Spruce Health’s communication platform, you already have a secure, efficient way to manage patient and team interactions. By integrating Keragon’s 300+ automation-ready tools, you can expand Spruce Health’s capabilities to simplify tasks like appointment scheduling, billing, and patient engagement, saving time and reducing manual work.
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Top benefits of Keragon’s + Spruce Health integration:

• Streamline workflows: Automate repetitive tasks like patient outreach and administrative follow-ups, saving time and improving efficiency.
• Connect systems seamlessly: Link Spruce Health with your EHR, billing, and scheduling tools to ensure smooth data flow across platforms.
• Boost patient engagement: Automate personalized communications to foster stronger patient relationships.
• Ensure HIPAA compliance: Confidently automate workflows involving protected health information (PHI) with secure, compliant tools.

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With Keragon and Spruce Health working together, healthcare providers can reduce manual bottlenecks, enhance operational accuracy, and focus on delivering top-notch patient care.

Key use cases for the Keragon + Spruce Health integration

1. Automated appointment reminders
   1. Reduce no-shows by triggering automated reminders through Spruce Health when patients book appointments.
2. Post-telehealth follow-ups
   1. After telehealth visits conducted via Spruce Health, Keragon can automate follow-up messages, including care instructions, surveys, or scheduling links, by integrating with a tool like Calendly for example. 
3. Billing workflow automation
   1. Automatically transfer consultation details from Spruce Health to your billing platform, such as Square, for seamless and accurate invoicing.
4. EHR record updates
   1. Synchronize patient information across platforms like athenahealth by automating updates in your EHR every time a message is sent or an appointment is scheduled through Spruce Health.
5. Internal communication alerts
   1. Notify team members on communication tools like Slack or Microsoft Teams, of critical updates, such as billing staff about pending payments or clinical staff about appointment cancellations.

Real-life automation examples for Spruce Health

1. Use Case: Automate patient intake data from Jotform to Spruce Health and Active Campaigns
2. Use Case: Automate message logging from Spruce Health to Google Sheets
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Who can use this integration?

This integration is perfect for:

• Hospitals: Enhance internal communication and patient engagement at scale by automating workflows like discharge instructions, follow-ups, and appointment reminders across departments.
• Telehealth providers: Elevate the virtual care experience by seamlessly managing post-visit workflows, and ensuring patients remain engaged after their telehealth appointments.
• Specialty clinics: From dental offices to physical therapy centers, specialty clinics can leverage automation to handle unique patient workflows.
• Multi-location practices: Standardize workflows and communication across multiple locations. 
• Healthcare startups: Scale your operations efficiently by automating administrative tasks and integrating communication tools.
• Marketing agencies for Healthcare: Help your clients elevate their patient engagement strategies by integrating automation and secure communication, making marketing efforts more effective and measurable.
• Automation agencies: Simplify implementation and deliver high-impact solutions by leveraging a robust integration that automates complex workflows, from scheduling to billing and communication.

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Ready to automate your manual workflows? Discover the power of the Keragon and Spruce Health integration today! Sign up for free and experience the difference automation can make for your practice.
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About Keragon 

Keragon is a no-code HIPAA-compliant healthcare automation platform. It connects different healthcare tools, allowing healthcare professionals to easily connect all their healthcare software solutions, both homegrown and third-party. Use Keragon to build HIPAA-compliant automations without code.

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FAQ

What is the Keragon + Spruce Health integration?

This integration connects Spruce Health’s communication platform with Keragon’s automation tools to streamline workflows like reminders, follow-ups, billing, and data updates.

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How do healthcare providers benefit?

Providers save time with automation, reduce errors, and improve patient experiences through personalized, timely communication.

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Is this integration HIPAA-compliant?

Yes, both Keragon and Spruce Health are fully HIPAA-compliant, ensuring the secure handling of PHI.

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