Automated Patient Follow-Ups and Reminders:
When a patient message is received in Spruce Health, ActiveCampaign automatically sends follow-up emails or SMS reminders for appointments, medication refills, or lab tests. These communications are personalized and scheduled according to patient needs, ensuring continuous engagement and adherence to care plans.
Patient Enrollment and Onboarding Automation:
When a new patient signs up through Spruce Health, ActiveCampaign triggers a series of onboarding emails that include welcome messages, introductions to healthcare services, and initial appointment scheduling links. This automation streamlines the onboarding process, enhancing patient experience and engagement from the start.
Automated Feedback and Satisfaction Surveys:
After a patient interaction or appointment logged in Spruce Health, ActiveCampaign sends automated surveys to gather patient feedback and satisfaction levels. The responses are then organized and analyzed to identify areas for improvement. This continuous feedback loop aids in enhancing service quality and patient satisfaction.
From solo practices, large multi-location clinics and all the way up to NASDAQ-listed digital health companies.